Publications

The CJIS GROUP Publications resource contains reports pertaining to technology in the Criminal Justice, Public Safety, Homeland Security, and Health and Human Services communities. Documents are generally gathered through the public domain and include industry trends, agency surveys, technical standards and models, case studies, white papers, and guides.

Titlesort descending Summary Subject Category Date Published
Case Study: Connecting the Dots - Supporting Evidence-Based Sentencing Decisions With Risk-Need-Responsivity Principles
In 2011 the Conference of Chief Judges and the Conference of State Court Administrators endorsed a set of principles for incorporating risk and need assessment information into sentencing1. As of this writing, the National Center for State Courts (NCSC) has published reports for ten jurisdictions profiling their experiences using validated risk-need assessments (RNA) to inform their sentencing practices.
With decades of research advocating the need for a more scientifically objective approach to sentence decision-making, and with numerous jurisdictions reporting success in using such tools, it is our belief that the trend toward RNA-informed sentencing will continue to gain speed and acceptance.
This paper provides a historical perspective as well as the current thinking on the use of evidence-based practices for judicial case formulation and sentencing design. To help illustrate the benefits of validated RNA and assist the user in “connecting the dots”, this paper references the COMPAS2 (Correctional Offender Management Profiling for Alternative Sanctions) RNA system. There are several RNA systems available to justice agencies for this purpose and we encourage the reader’s independent investigation of such tools.
 
Sponsored by CourtView
Correctional Offender Management Data Management March 2015
CASE STUDY: Douglas County Sheriff's Office

When the Douglas County Sheriff’s Office found out that the solution they relied on for critical communications was being discontinued and would no longer be supported, they needed to find an alternative—and fast. The county supports a dispatch center, a jail, a courthouse, patrol units, medical units, and several area fire departments. Getting detailed messages to staff at each location and on patrol about developing situations is vital to staff’s personal security and to well-coordinated public safety response. And the dispatch center frequently sends communications to external groups and individuals, with notifications of events such as system outages and technology interruptions. The hunt for a new solution was on.

Public Safety Solutions Data Management, Communications August 2016
Case Study: Michigan OCS delivers great service to citizens.
The Michigan Office of Child Support (OCS) is dedicated to helping families become and remain self-sufficient. This commitment motivated OCS to make organizational and infrastructure changes, including case intake process improvements and implementation of a new Interactive Voice Response (IVR) phone system, in order to deliver more responsive service to citizens.
 
Sponsored by Nuance
Interactive Voice Response (IVR), Citizen Engagement Data Management, Communications May 2015
Case Study: Millions in Contraband Recovered, No Pursuit

SOUTHWEST AGENCY: Stolen vehicle identified, drug load suspected. StarChase deployed and tracked with K-9 support. Suspects safely apprehended, stolen vehicle and 1,920 LBS of contraband recovered. Zero injuries, zero deaths and no property damage.

Sponsored by StarChase

GPS Tracking Data Management September 2015
Case Study: Natural language— NYC311 service better than ever.
For more than 10 years, NYC311has provided the public with quick, easy access to all New York City non-emergency government services and information while maintaining the highest possible level of customer service. It helps agencies improve service delivery by allowing them to focus on their core missions and manage their workloads efficiently. Today NYC311 is the most popular customer channel the City averaging more than 20 million calls per year.
Sponsored by Nuance
Interactive Voice Response (IVR), Citizen Engagement Communications May 2015
Case Study: NJ TRANSIT boosts response capacity by 500% with the Service Cloud and Force.com

NJ TRANSIT, the nation’s largest statewide public transportation system, wanted to increase the productivity and effectiveness of its customer service operations

Click to learn how NJ Transit:

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    Delivered faster and more complete responses to constituents while adhering to performance standards and measures 24/7

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    Improved handling of customer inquiries by 500 percent in 2 years—without increasing staff

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    Increased productivity by 31 percent during the same 2-year period

Sponsored by Carahsoft

Citizen Engagement, CRM Data Management, Communications, Services July 2015
Cellular Device Data Recovery Preparation Considerations and Troubleshooting

The purpose of this guide is to provide the data recovery specialist with a basic knowledge of equipment setup and troubleshooting issues that may be encountered during mobile device data recovery.

Data Recovery Data Management March 2008
Census of State and Local Law Enforcement Agencies, 2008

Presents the results of the Census of State and Local Law Enforcement Agencies, which is conducted every four years and covers approximately 18,000 law enforcement agencies nationwide. This report includes the number of state and local law enforcement agencies as of September 2008 and the number of sworn and civilian employees. Breakdowns are presented for general purpose agencies, including local police departments, sheriffs' offices, and primary state law enforcement agencies. The report also provides data for agencies that serve special jurisdictions "such as parks, college campuses, airports, or transit systems" or that have special enforcement responsibilities pertaining to laws in areas such as natural resources, alcohol, or gaming.

State & Local Law Enforcement Data Uncategorized July 2011
Challenges & Trends in Public Sector IT Operations: United States

Public sector organizations are feeling the pains of digital transformation. Faced with modernization, data center upgrades and continuous cloud-first initiatives, this transformation of the IT environment is making it a challenge to deliver services, comply with service level agreements (SLAs), meet citizens’ expectations and achieve organizational missions.

Challenges & Trends in Public Sector IT Operations: the United States,  a research study conducted by the Ponemon Institute and sponsored by Splunk of 1,227 decision makers and operations staff across federal, state and local governments, higher education and federal systems integrators and aerospace and defense industries, reveals that digital transformation is well underway with budgets shifting from traditional on premise investments to more cloud and agile development paradigms.

Public Sector IT Operations Uncategorized July 2017
Challenges in Securing Transit Systems

Testimony of Peter Guerrero, Director, Physical Infrastructure Issues, before the Subcommittee on Housing and Transportation, Committee on Banking, Housing, and Urban Affairs, U.S. Senate, September 18, 2002. The testimony focuses on challenges in securing mass transit systems, steps transit agencies have taken to enhance safety and security, and the federal role in transit safety and security.

Securing Mass Transit Systems Security September 2002

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